Cancellation Policy

If for any reason you need to cancel or change your booking in any way please let us know as soon as possible.

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Room Cancellations, all guests should refer to the cancellation policy stated on their confirmation. The below is just a guide and is superseded by the cancellation policy on your confirmation.

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Room Rates - These rates may be amended or cancelled until 4pm 7 days prior to check-in for a full refund. Within 7 days no refund will be given under any circumstances.

Non-Refundable Rates - These rates will not be refunded under any circumstance.

Packages - These rates may be amended or cancelled up to 4pm 14 days prior to check-in for a full refund. Within 14 days no refund will be given under any circumstances.

Group bookings - these will be agreed as part of your agreed proposal.

All refunds are at management discretion.

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Experiences Cancellations

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Cancel up to 24 hours in advance for full refund.​

Cancellations within 24 hours may receive a 50% refund + still provided with all associated food and drink.